The W Brothers
Custom Earrings
The W Brothers specialize in quality craftsmanship of unique and detailed earrings. We assist you on the entire process of sizing and bringing your idea/image to life. The earrings are 3-D computer carved, followed by a process of perfecting and polishing by hand.
Prices start at $65 but can be lower or higher depending on size or design. We only use Tier 1 Grade of silver material and never recycled.
In order to achieve the best jewelry piece, please upload a photo/logo or describe to us the details of your idea. We will assist you step by step through designing, sizing, and pricing to make sure your imagination becomes reality.
Return Policy
The W Brothers offers Lifetime Maintenance on all products. This does NOT include broken chains or dents, only minor cosmetic dulls/scratches & over-time wear. However, if a problem does arise, we will do our best to provide 100% satisfaction for your order.
Each piece of jewelry is conditionally guaranteed for life against damage or wear. However, if any defect occurs, our warranty offers lifetime polishing & cleaning.
No refunds possible on custom engraved merchandise and any custom made products. Items thought to be damaged or defective must be returned at the customers' expense.
Returns must be unaltered and come in original packaging.
The W Brothers accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), please contact customer support via telephone at 626-353-9922 or email customerservice@thewbros.com.
Complimentary shipping offered on orders over $100.00 for all USA orders. Free shipping for all custom orders worldwide!
The W Brothers take pride in our environmental & social consciousness. We now incorporate Green Packaging, AKA sustainable packaging. To lower the risk of pollution, our materials for packaging are biodegradable with low impact to the environment & energy consumption. With green packaging, we eliminate the contaminant chemicals that destroy the water, nature, & atmosphere of our planet.
USA Orders arrive in 3-5 business days via FedEx or USPS Tracking #. Please allow 2 weeks for custom orders and shipping time.
The approximate shipping time accords to international country:
United Kingdom, Canada, Australia: 10-14 working days. Others: 10-16 working days.
*Please note that these are estimated delivery times.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
